Teardown
Terms

Terms and conditions

These are the terms on which you may use Teardown. They are meant to be read, so they are written to be read. By creating an account you agree to them.

1. Who you are contracting with

Teardown is operated by Czarek Lubanski, a sole trader, trading as Teardown, of 79 Godwin Way, Cambridge CB1 8QW. Where these terms say we or us, that is who is meant. Where they say you, that is the person or business holding the account. Contact: mainproductioncl@gmail.com.

2. What Teardown is

Teardown visits the online shop you nominate, reads the pages it publishes and the stylesheets behind them, and scores what it finds on six things: motion, graphics, type, copy, layout and access.

It is a tool, not an adviser. What it produces is a starting point for your own judgement. It is not legal, financial, tax or professional advice, and it does not guarantee that your sales will improve.

3. Your account

4. Price and payment

WhatPriceBilling
Looking at what we would judgeNothing No card required
One scan of one shopGBP 6 Once. Nothing renews

Prices are in pounds sterling and are the total payable. There is no subscription: you pay once for one shop, the report is yours to keep, and nothing is charged again unless you buy another scan. Scanning the same shop again later - after you have made changes - is another GBP 6, and your earlier report stays where it is so you can compare.

VAT. We are not registered for VAT. No VAT is charged, the GBP 6 contains none, there is nothing for a VAT-registered buyer to reclaim, and your receipt carries no VAT line. Registration becomes compulsory above a turnover threshold set by HMRC; if we cross it, these terms and the price shown at checkout will say so before you are next asked to pay.

Where we sell. Teardown is offered to customers in the United Kingdom. If you are buying from outside the UK, say so before you pay: we may decline the order and refund it in full. This is not unfriendliness - VAT on a digital service sold to a consumer elsewhere is due in that consumer's own country from the very first sale, with no threshold beneath it, and we are not set up to account for it.

Payment is taken by Stripe; we never see or hold your card details. Because nothing recurs, there is nothing to cancel.

If a payment fails, no scan is granted and nothing is charged. We will not close your account or delete your work for a failed payment without telling you first.

5. Refunds

You pay once, for one scan of one shop, and nothing renews - so there is no plan running, no notice to give and no cancellation fee to avoid.

If the scan did not work, you get your money back. If it failed, produced no report, or could not read the shop you paid for, ask from Help in the app, or write to mainproductioncl@gmail.com, and we will refund the GBP 6 in full. We would rather refund you than argue about it.

Beyond that we do not refund a scan that ran and produced the report you bought. A report you disagree with is still the report you paid for, and saying uncomfortable things about a shop is the product working rather than failing.

If you are a consumer - broadly, buying for yourself rather than for a business - you also have rights under the Consumer Contracts Regulations 2013 which these terms cannot take away from you, and which sit on top of the refund described above. Nothing at our checkout asks you to give up the 14-day right to cancel that those regulations give you for a service bought online. If you want to rely on it, write to mainproductioncl@gmail.com and say so.

6. Using it properly

You may not:

You are responsible for the addresses you feed it and for what you do with what comes back.

7. What we do not promise

Being straight with you about this is more useful than a disclaimer nobody reads:

8. Who owns what

Yours stays yours. Your shop and anything you type in remain yours. We claim no ownership of them and do not use them to train anything.

The output is yours to use. The report, its scores and the findings and suggestions in it are yours to use in your business, without limit and for as long as you like. We keep your reports for you rather than holding them over you: closing your account does not take away what you have already been given.

Teardown itself stays ours. The software, its interface and the way it judges remain our property. Your payment is permission to use them, not a transfer of them.

9. If something goes wrong

Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else the law does not allow us to limit. Your statutory rights as a consumer are not affected by anything here.

Beyond that, and to the extent the law allows: we are not liable for lost profits, lost sales, lost data or indirect losses, and our total liability to you in any twelve-month period is limited to the amount you paid us in that period. Looking at what we would judge costs nothing, so for that the figure is nothing too. None of this limits your statutory rights as a consumer.

10. Ending it

You may close your account at any time: ask from Help in the app, or write to mainproductioncl@gmail.com, and we will delete it and your reports. We may suspend or close an account that breaks section 6, that is being used to harm someone, or where we are required to by law. Unless the law prevents us, we will tell you why, and we will give you a reasonable chance to get your data out first.

11. Changes

We may change these terms or the prices. If a change is to your disadvantage we will give you at least 30 days' notice in the product or by email, and you may close your account before it takes effect. Continuing to use Teardown after that means you accept the change. A change never alters a scan you have already paid for.

12. Law

These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction. If you are a consumer living in Scotland or Northern Ireland, you keep the protection of the consumer law there, and you may bring proceedings in your own courts.

13. Complaints

Ask from Help in the app, or write to mainproductioncl@gmail.com. We will reply within 14 days. If we cannot settle it between us, we will tell you so in writing, name an alternative dispute resolution provider able to deal with it, and say whether we will agree to use it. For free, independent advice about your rights you can contact the Citizens Advice consumer service at citizensadvice.org.uk or on 0808 223 1133.